Our Commitment
SignSafe is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to make our contract analysis service available to as many people as possible.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
Perceivable
Content can be perceived through sight, sound, or touch
Operable
Interface is navigable via keyboard and assistive tech
Understandable
Content and UI are clear and predictable
Robust
Works across browsers and assistive technologies
Accessibility Features
Visual Design
- Color Contrast: All text meets WCAG 2.2 AA contrast requirements (4.5:1 for normal text, 3:1 for large text)
- Dark Theme: Our dark theme is designed with accessibility in mind, not just aesthetics
- Resizable Text: Text can be resized up to 200% without loss of content or functionality
- No Color-Only Information: We never convey information through color alone
Navigation & Interaction
- Keyboard Navigation: All functionality is accessible via keyboard
- Skip Links: Skip-to-content links for efficient navigation
- Focus Indicators: Visible focus states for all interactive elements
- Consistent Navigation: Navigation is consistent across all pages
- Descriptive Links: Link text describes the destination or purpose
Content Accessibility
- Plain Language: Our policies and content are written in clear, plain English
- Alternative Text: Images have descriptive alt text where applicable
- ARIA Labels: Proper ARIA labeling for dynamic content and interactive elements
- Semantic HTML: Proper heading hierarchy and semantic markup
- Form Labels: All form inputs have associated labels
Motion & Timing
- Reduced Motion: Animations respect the
prefers-reduced-motionsetting - No Auto-Play: No auto-playing audio or video content
- No Time Limits: No time limits on completing tasks
Assistive Technology Support
SignSafe has been tested with the following assistive technologies:
| Technology | Browser | Status |
|---|---|---|
| VoiceOver | Safari (macOS/iOS) | Supported |
| NVDA | Chrome, Firefox (Windows) | Supported |
| JAWS | Chrome, Edge (Windows) | Supported |
| TalkBack | Chrome (Android) | Supported |
| Dragon NaturallySpeaking | Chrome, Firefox | Supported |
| Switch Access | All major browsers | Supported |
Known Limitations
While we strive for full accessibility, some areas may have limitations:
- PDF Analysis Reports: Downloadable PDF reports may have limited screen reader optimization. HTML versions are fully accessible.
- Complex Data Visualizations: Some risk score charts provide text alternatives but may not be fully navigable with screen readers.
- Third-Party Content: Some embedded content from third-party services may not meet our accessibility standards.
We are actively working to address these limitations.
Feedback & Accommodations
We welcome your feedback on the accessibility of SignSafe. If you encounter accessibility barriers or need accommodations, please contact us:
Email: accessibility@sign-safe.app
Response Time: We aim to respond within 2 business days
Accommodations: We provide reasonable accommodations upon request, including alternative formats for our analysis reports
Assessment & Testing
Our accessibility practices include:
- Automated Testing: Regular scans with axe DevTools, Lighthouse, and WAVE
- Manual Testing: Keyboard navigation and screen reader testing
- User Testing: Feedback from users with disabilities
- Code Reviews: Accessibility checks as part of our development process
Legal Standards
Our accessibility efforts align with:
- WCAG 2.2: Web Content Accessibility Guidelines 2.2 Level AA
- ADA: Americans with Disabilities Act (Title III)
- Section 508: Rehabilitation Act Section 508 compliance
- EN 301 549: European accessibility standard
- AODA: Accessibility for Ontarians with Disabilities Act
Continuous Improvement
Accessibility is an ongoing commitment, not a one-time checklist. We:
- Regularly audit our products for accessibility issues
- Train our development team on accessibility best practices
- Include accessibility requirements in our design process
- Monitor and respond to accessibility feedback
- Update this statement as we make improvements
Plain Language Version
We want everyone to use SignSafe, including people who use screen readers, keyboard navigation, or other assistive tools. We've designed our site to work with these technologies. If something doesn't work for you, tell us at accessibility@sign-safe.app and we'll fix it or find a workaround.